Frequently Asked Questions
🍪 What kinds of cookies do you offer?
We offer a rotating selection of freshly baked cookies including classic Chocolate chip, Red velvet, Oreo, Banana pudding, Peach cobbler and seasonal specialties. Check our shop for what's available today!
📦 How are my cookies packaged?
All cookies are carefully packaged to keep them fresh and cute! We use food-safe packaging that's perfect for gifting or treating yourself.
🚚 Do you offer local delivery?
Yes! We offer local delivery to select areas. Delivery rates and availability are shown at checkout based on your address.
⏰ How far in advance should I place my order?
Orders can be placed from Monday-Wednesday. All orders are prepped Friday baked Saturday night and delivered Sunday in your specific time slot.
🎂 Do you take custom orders?
We do not currently offer custom orders.
🌾 Do you offer gluten-free or allergy-friendly options?
Please contact us before ordering if you have any allergies or dietary restrictions. We'll do our best to accommodate your needs and let you know about any potential cross-contamination risks.
💳 What payment methods do you accept?
We accept all major credit cards, debit cards, and other payment methods available at checkout.
🔄 What is your return policy?
Because our products are perishable, we are unable to accept returns. However, if there's ever an issue with your order, please reach out and we'll make it right!
📬 How can I contact you?
You can reach us through our contact page or by emailing us at bakedmine@gmail.com or texting at +1 (318) 562-1925 directly. We love hearing from our customers!